Melissa joined us in 2015 with an impressive background in various healthcare environments. She initially worked as a Healthcare Assistant for 8 years; known for always having a smile on her face, helping our doctors and nurses and assisting our patients. With her strong focus on patient care and service, along with her assisting in the Quality Management side of the clinic, Melissa earned a promotion in 2022 and is now Manager of our Patient Co-ordination Team. Her role is managing the patient journey from start to finish and she is extremely dedicated to this and passionate about our patients having the most positive experience they can on their fertility journey with us.