Since February 2022, Nadia has enlivened Concept Fertility. Having joined us initially as a patient services administrator, Nadia was promoted to the patient co-ordination team after 9 months. Nadia draws from her 8 years of customer-focused employment in order to enrich the journey of all our patients. Alongside her extensive public-facing and customer service experience, Nadia achieved a degree in 2020, further consolidating a plethora of skills including time management, analysis and commercial awareness.